Question 1

What is a Semak car inspection report?

Accepted Answer

It's an independent report on a Malaysian vehicle covering ownership, registration, accident and mileage history, and — on higher tiers — valuation and a physical inspection.

Question 2

What do I need to get a report?

Accepted Answer

Just the vehicle's plate number and a Semak account. Sign in, enter the plate, and pay — we handle the rest.

Question 3

How long does a report take?

Accepted Answer

A Basic Check is instant. A Standard Report is usually ready within 30 minutes, and a Premium Inspection within 24 hours.

Question 4

Which vehicles are supported?

Accepted Answer

All private cars registered in Malaysia. Motorcycles and commercial vehicles are coming soon.

Question 5

How do I pay?

Accepted Answer

We support online banking and e-wallets through a secure Malaysian payment gateway. (In this demo, no real payment is taken.)

Question 6

Can I get a refund?

Accepted Answer

If we can't produce a report for a valid plate number, we'll refund you in full. See our Terms & Conditions for details.